A Shift from SLA to XLA

360° Defense Against Cyber Threats

Minimize Risk and Enhance Security with Our Trusted Cyber Security Solutions.

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Elevate Workplace
Enhance Security
Enable AIOps

Learn More Talk To Sales

A Shift from SLA to XLA

360° Defense Against Cyber Threats

Minimize Risk and Enhance Security with Our Trusted Cyber Security Solutions.

gptw

Elevate Workplace
Enhance Security
Enable AIOps

Learn More Talk To Sales

A Shift from SLA to XLA

Clients Across Various Industries

Trusted by 150+ Indian & global brands for digital workplace service transformation and full stack infrastructure services

DLF

They truly understand our business needs and have been instrumental in helping us enhance our IT capabilities.

Canara Robeco

Progressive has very proactive in providing IT supoort for our growing business for around 10 years.

UTI Mutual Fund

UTI Mutual Fund

Progressive Infotech‚Äôs comprehensive IT Managed Services has been instrumental in supporting our IT operations.

Dabur

Progressive is a strategic partner fostering digital innovation, and taking ownership of breaking boundaries to solve problems.

Max Healthcare

The best part about Progressive is the kind of inclination towards automation using Workelevate is amazing.

Medanta

During times of Covid, Progressive's leadership ensured on-ground backup to keep the systems running.

Dr. Reddy

Progressive's 24x7 IT help desk solutions has eminently improved end-user experience of our field sales team.

Orient

Exemplary IT support which keeps our complex and expanding business always on and always available.

DLF

They truly understand our business needs and have been instrumental in helping us enhance our IT capabilities.

Canara Robeco

Progressive has very proactive in providing IT supoort for our growing business for around 10 years.

UTI Mutual Fund

UTI Mutual Fund

Progressive Infotech‚Äôs comprehensive IT Managed Services has been instrumental in supporting our IT operations.

Dabur

Progressive is a strategic partner fostering digital innovation, and taking ownership of breaking boundaries to solve problems.

Max Healthcare

The best part about Progressive is the kind of inclination towards automation using Workelevate is amazing.

Medanta

During times of Covid, Progressive's leadership ensured on-ground backup to keep the systems running.

Dr. Reddy

Progressive's 24x7 IT help desk solutions has eminently improved end-user experience of our field sales team.

Orient

Exemplary IT support which keeps our complex and expanding business always on and always available.

Life At Progressive

Kamal Zutshi

Leadership Insight

Khyati

Employee Advocacy

Simran

Employee Advocacy

Prateek Garg

Progressive Infotech (Workelevate) Recognized as a Niche Player in the 2024 Gartner¬Æ Magic Quadrant‚Ñ¢ for DEX Tools

Sandeep Khanna

Leadership Insight

Kamal Zutshi

Leadership Insight

Khyati

Employee Advocacy

Simran

Employee Advocacy

Prateek Garg

Progressive Infotech (Workelevate) Recognized as a Niche Player in the 2024 Gartner¬Æ Magic Quadrant‚Ñ¢ for DEX Tools

Sandeep Khanna

Leadership Insight

Kamal Zutshi

Leadership Insight

Our Managed IT Solutions & Services

Global Service Desk

Global Service Desk

Global Service Desk

Leverage service automation for 24x7 round-the-clock end user IT support.

Cyber Security Management

Cyber Security Management

Cyber Security Management

Managed IT security services with Security Operations Center (SOC).

Network Monitoring

Network Monitoring

Network Monitoring

24x7 Network Operations Center (NOC) for 360¬∞ Monitoring & Support

It Asset Management

It Asset Management

IT Asset Management

Automation-led visibility of IT assets from procurement to disposal.

Digital Workplace Management

Digital Workplace Management

Digital Workplace Management

Build a faster and efficient digital workplace environment.

Hybrid Cloud DC Management

Hybrid Cloud DC Management

Hybrid Cloud DC Management

Flexible on-premise and cloud IT infrastructure solutions.

The Need is Greater than Ever

The Need is Greater than Ever

To Shift from SLA‚Äôs to Experience Level Agreement (XLA‚Äôs)

Elevating the employee experience is more important to us than meeting the SLA‚Äôs. Hence, we offer Experience Level Agreement (XLA‚Äôs) that helps us overcome ‚Äòthe watermelon effect‚Äô. On the outside, a watermelon is smooth, shiny and green, but under the surface it is red and very fragile. Similarly, SLA‚Äôs show all green on the metric targets assessed but in reality, end user experience defines the service outcomes. Make the shift to enable change.

Ready for Digital
Workplace Service Transformation?

Our Story of ‚ÄòProgress‚Äô

26+

Successful
Years

75+

Active
Clients

1000+

Technical
Resources

95%+

Annuity
Business

70%+

Customers
5+ Years

Insights & Resources

Our collection of free resources, including ebooks and guides, covering topics like IT support automation, Cyber Security, IT Asset Management and more..

NOC

Master IT
Operations

Download this eBook Now and unlock the potential for unparalleled efficiency and resilience.

Read More

Digital Workplace Management

A Guide Digital Workplace Management

In an ever-shifting digital realm, the concept of the workplace has transcended the traditional boundaries of office walls.

Read More

CISO Handbook

Unlocking the Power of IT Shared Services 2023

Unlocking the Power of IT Shared Services: Benefits, Importance, Challenges, and Progressive Solutions

Read More

Revolutionize Your IT Support

Revolutionize Your
IT Support

A Must-Read eBook for Business Leaders seeking the ultimate IT support strategy in 2023.

Read More

Our Latest Blogs

IT Managed Services

The Role of IT Managed Services in Meeting ESG (Environmental, Social, and Governance) Goals

IT Asset Management

Protect Your Endpoints, Secure Your Future: The Vital Role of Endpoint Security in Business Continuity

SIEM

Unified Cybersecurity: The Power of SOAR, SIEM, VAPT, and Zero Trust Together

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Bengaluru

Mumbai

USA

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