Progressive Infotech (Workelevate) Recognized as a Niche Player in the 2024 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools
Elevate |
Employee Experience
Experience the Power of our Digital Employee Experience Platform for making your employees Happier, Faster and Smarter
Trusted by global Digital Workplace (DWP) leaders
Digital Assistant for Employees
- Password Reset & Unlock
- Install Software
- Request Management
- Live Analyst Connect
- Knowledge Base & Search
- Run Troubleshooters
- Raise Tickets
- Configure Printer
- Notifications & Alerts
Management Console for IT Admins
- AD Management
- Endpoint Management
- Remote Access & Remediation
- Campaign Management
- Digital Asset Verification (DAV)
- Asset Management (ITAM) (Add-on)
- Remote Software Distribution
- Experience Management
- Route Cause Analysis
- Service Request Workflows
- Patch Management (Add-on)
ITSM Integrations
Workelevate is easy to connect to any app with open APIs. We constantly improve its integration capabilities with different ITSM tools.
Value Proposition
Employee Experience
Boosts workplace positivity through effective communication and empowered self-service options enhancing user engagement and satisfaction.
24/7 AI Support
Ensures always on always available employee support for enhanced employee satisfaction.
Operational Efficiency
Reduces manual workload, allowing IT & non-IT admins to focus on strategic initiatives.
Scalable Platform
Seamlessly scales to support end-user support expansion with minimal oversight vis-a-via resource-intensive manual support.
Drive Support Services to Make Your Workforce…
Happier
Employees get to enjoy their work, embracing digital dexterity and making their work less arduous and confining, and balance their personal and work lives for a happier experience.
Faster
They can now work faster and avoid the frustration that comes with being slackened by delayed support, distractions, and irrelevancies that divert them from their goals.
Smarter
They can now work smarter and improve the quality of their output, be more strategic and spend time on high impact, satisfying work, rather than mundane repetition and drudgery.
Resolve 30% to 40% of support requests automatically and
80% - 90% requests using live remote support.
